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Our Team

Patient Representatives

Lori Temp

Lori Temp is a people person and a greeter extraordinaire! She enjoys her daily interactions with people at the clinic in many different capacities throughout the day. She was a...

Taylor LaFave

Taylor LaFave has a bachelor’s degree in psychology and has worked in the optical field for two years. What she enjoys about her job is the people! She says both...

Ali Nila

Ali Nila is working in the optical field for the first time in our clinic. Prior to this job, she worked as a therapist. She enjoys getting to know new...

Nicole

Nicole helps keep the clinic running smoothly as a door greeter and front desk receptionist. Prior to working at Crystal Vision, she worked as a loan assistant and new accounts...

Cindy Castruita-Ontiveros

Cindy Castruita-Ontiveros greets patients with a warm friendly welcome and monitors patient flow to keep things running smoothly. Crystal Vision is her first experience in the optical world. She was...
Staff Front Desk
Reps

Opticians

Naki Soumphonphakdy

Naki Soumphonphakdy is an ABO certified optician who has been working in the optical world for 4 years. What she enjoys most her job is the feeling of belonging to...

Kimberly Banker

Kimberly Banker has been an optician for over 20 years. She is an ABO certified optician, and what she loves most about her job are the patients and her co-workers....

Eugene Kharam

Eugene Kharam is Crystal Vision Clinic’s optical manager. He is an ABO certified optician who has been working in the optical world for 16 years. He has also had a...

Alena Baranova

Alena Baranova has been working in the optical world for 14 years. She is an ABO certified optician and also works as an optometric assistant. What she loves about her...

Jim Lundstrum

Jim Lundstrom has worked in optical for 33 years and is a certified ABO optician. He enjoys helping people find the right frame, especially when it’s something they may not...
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Technicians

Preston Khambounmy

Preston Khambounmy came to Crystal Vision Clinic with experience as a nursing assistant and pharmacy technician. He will soon graduate from Metropolitan State University with a major in biology. He...

Kirthica Dutta

Kirthica Dutta is a recent graduate from the University of Minnesota, and she has the goal of becoming an optometrist. She has volunteered in an optical store periodically since 2015....

Lisa Frick

Lisa Frick has worked in the optical field for one year. She works as an optometric assistant and helps out in the optical department too. She loves interacting with patients....

Anna Sanford

Anna Sanford is a recent graduate of North Dakota State University, and she has aspirations of becoming an optometrist. She worked as an optician for three years while attending college....

Jessica Norris

Jessica Norris has worked in the optical field for five years. Jessica, a CPO Certified Optometric Assistant, keeps the assistant department running smoothly. Patients and staff love her warm smile...
Technicians 6.18.2020

Clinic Administrator

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Sherri Kelly

Sherri Kelly has worked in health care management for the past 18 years, three of them in the optical world. She is committed to exceeding expectations by working with the team to provide excellent patient experiences and high-quality care. When she is away from work, Sherri enjoys music, new adventures, time in nature, gardening, and spending time with her grandbabies.


Billing Specialist

Tina

Tina John

Tina John has been working in the optical field for 19 years. She is currently our billing specialist, but also serves as an optometric assistant, patient representative, and optician when needed. She loves helping people and the challenge of tracking claims as a billing specialist. Tina has also recently completed her Nutritional Therapy Practitioner certification.

Dear valued patient,

We take our commitment to keeping our patients and team safe and healthy inthe midst of this COVID-19 pandemic very seriously. We want to share our plan to comply with social distancing guidelines for your upcoming appointment. Please carefully read the steps below and follow our direction when you arrive. Our team will all be wearing masks and we ask that you bring one with you to wear during your visit (for everyone’s safety, we are requiring staff and patients to wear masks).

We ask patients to complete necessary paperwork online if possible. Click here to access the forms. You may also choose to text a photo of your insurance card and photo ID to the clinic at 763-537-3213.

When you arrive for your appointment, enter the main doors and wait in the front alcove until a staff member greets you. Our front desk team will ask you general health questions to rule out the presence of COVID-19 symptoms.

We are asking that only the patient enter the building for the exam. (Exceptions: Children under 18 may be accompanied by one guardian, and adults with special needs may be accompanied by one caretaker.)

When you enter the building:

Staff will ask you to use hand sanitizer and then you will complete any necessary paperwork that you were not able to complete online, and we will make copies of your insurance card and photo ID if you did not text a picture of them to us.

Prior to seeing your doctor, a technician will escort you to a pre-testing room where you will be asked to wash your hands. We ask that you follow the CDC’s recommendation of washing your hands thoroughly, for a full 20seconds, with soap and water.

Rest assured that every surface and every piece of equipment you come into contact with has been sanitized prior to the arrival of each and every patient entering our practice, and it will be cleaned again as you exit each area.

The team will be frequently washing their hands between interactions as per our usual protocol, and you’ll also see hand sanitizer throughout the practice for your use, as well.

Optical – Shopping for Glasses, Adjustments and Repairs, and Glasses Pick-up

We are scheduling appointments for all optical needs. Please call the clinic at 763-537-3213 to schedule your appointment.

When you are shopping for glasses, one of our ABO certified opticians will ask you to be seated at a station where you will discuss your needs, likes and dislikes. To ensure social distancing, the optician will bring frames to you so you can try them on at the station. The optician will continue to bring frames to you until you find the perfect pair!

We sterilize every frame a patient touches in a UV Cleaning Unit after a shopping appointment so you can be assured any frame you try on has been sanitized prior to your visit.

If you have any questions or concerns, please don’t hesitate to call us. We look forward to seeing you!

Thank you for your patience and cooperation,

Your Crystal Vision Clinic Eye Care Team

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We sterilize every frame a patient touches in a UV Cleaning Unit after each shopping appointment so you can be assured any frame you try on has been sanitized prior to your visit.