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5200 Douglas Drive, Crystal, MN 55429

Home » Our Team

Our Team

Our exceptional, friendly staff is our greatest asset. They are excited about what they do and they care personally about getting the best results for our patients.

Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs.

Patient Representatives

Staff Front Desk

Ali, Melissa, Lori, and Taylor

Lori Temp is a people person and a greeter extraordinaire! She enjoys her daily interactions with people at the clinic in many different capacities throughout the day. She was a teacher and Children’s Ministry Director before joining our staff. Outside of work, Lori is a wife, mother, and grandma to four beautiful grandchildren.

Taylor LaFave has a bachelor’s degree in psychology and has worked in the optical field for two years. What she enjoys about her job is the people! She says both her co-workers and the patients are amazing and kind. Outside of work, Taylor enjoys using and sharing Young Living products and hanging out with her dog Titan.

Melissa has worked as a patient representative in the medical field for many years, though this is her first job in the optical business. She enjoys meeting and greeting patients and contributing to team by making sure patients are checked in efficiently. Outside of work, she enjoys gardening, shopping and music, and she loves spending time with her daughter.

Ali Nila is working in the optical field for the first time in our clinic. Prior to this job, she worked as a therapist. She enjoys getting to know new people each day. Outside of work, Ali enjoys kayaking and exploring Minnesota’s lakes. She also speaks Spanish.

Opticians

staff

Alena, Kimberly, Eugene, Kate, and Jim 

Alena Baranova has been working in the optical world for 14 years. She is an ABO certified optician and also works as an optometric assistant. What she loves about her job is “putting a smile on a kid’s face!” She enjoys helping all patients, but when a child has eyes wide open and says, “Mom, I can see!” that makes Alena’s day.

Kimberly Banker has been an optician for over 20 years. She is an ABO certified optician, and what she loves most about her job are the patients and her co-workers. A fun fact about Kimberly is that her favorite color is pink, maybe you can tell that from her picture!

Eugene Kharam is Crystal Vision Clinic’s optical manager. He is an ABO certified optician who has been working in the optical world for 16 years. He has also had a career as a teacher and vice principal. When asked what he loves about his job, Eugene said, “Everything!” In particular, he enjoys the combination of technical skills and fashion the job requires.

Kate Kantowski has been an optician for 12 years. She is an ABO certified optician who is passionate about helping people see. She especially likes helping children find their first pair of glasses; the look on their faces when they see the world clearly for the first time is priceless.

Jim Lundstrom has worked in optical for 33 years and is a certified ABO optician. He enjoys helping people find the right frame, especially when it’s something they may not have tried themselves. He loves to ride his bike and play golf, but preferably not at the same time!

Optometric Assistants

techssept2019

Kirthica, Lisa, Anna, and Jessica

Kirthica Dutta is a recent graduate from the University of Minnesota, and she has the goal of becoming an optometrist. She has volunteered in an optical store periodically since 2015. She is enjoying gaining experience in a private practice and learning how to scribe for the doctor. When she is away from work, she enjoys cooking spicy food, hiking, and playing tennis.

Lisa Frick has worked in the optical field for one year. She works as an optometric assistant and helps out in the optical department too. She loves interacting with patients. During her free time, Lisa enjoys spending time with friends and family, going to movies, playing video games, reading books and having game nights with friends.

Anna Sanford is a recent graduate of North Dakota State University, and she has aspirations of becoming an optometrist. She worked as an optician for three years while attending college. She loves all aspects of her job at Crystal Vision Clinic, but especially enjoys her interactions with patients and providing them with excellent care. Her hobbies include reading, traveling, boating, spending time with friends and family and growing and caring for different types of house plants.

Jessica Norris Jessica Norris has worked in the optical field for four years. Jessica keeps our Optometric Assistant department running smoothly. Patients and staff love her warm smile and bubbly, enthusiastic personality. She is dedicated to her patients and is a great support to co-workers and the doctors. Her favorite part of her job is making patients feel welcomed and trusted. When she's not busy with her 2 boys, she enjoys wakeboaring, knee-boarding, tubing, and cooking/baking. 

Clinic Administrator

Human Resource Supervisor Rita

Rita

Rita Endres has been working at Crystal Vision Clinic for two years. She formerly had a 30-year career as an English teacher, instructional coach, and staff development facilitator. In her new role at Crystal Vision Clinic, she enjoys meeting the many wonderful patients and working with an excellent team of professionals.

Billing Specialist

Tina

Tina

Tina John has been working in the optical field for 19 years. She is currently our billing specialist, but also serves as an optometric assistant, patient representative, and optician when needed. She loves helping people and the challenge of tracking claims as a billing specialist. Tina has also recently completed her Nutritional Therapy Practitioner certification.

Dear valued patients,

We take our commitment to keeping our patients and team safe and healthy in the midst of this COVID-19 pandemic very seriously. We want to share our plan to maintain social distancing and sanitation measures while you are at our clinic.

We ask patients to complete necessary paperwork online if possible. Patients will receive an email prior to their appointment with a link to the forms.

For everyone’s safety, we are requiring all staff and patients to wear masks.

When you arrive in our parking lot, call us at 763-537-3213 to let us know you are here for your appointment. Our front doors will remain locked during business hours. Our front desk team will ask you general health questions to rule out the presence of COVID-19 symptoms.

When you enter the building:

Staff will ask you to use hand sanitizer and then you will complete any necessary paperwork that you were not able to complete online.

A technician will then escort you to a pre-testing room where you will be asked to wash your hands. We ask that you follow the CDC’s recommendation of washing your hands thoroughly, for a full 20 seconds, with soap and water.

Rest assured that every surface and every piece of equipment you come into contact with has been sanitized prior to the arrival of each and every patient entering our practice, and it will be cleaned again as you exit each area.

The team will be frequently washing their hands between interactions as per our usual protocol, and you’ll also see hand sanitizer throughout the practice for your use, as well.

If you’re wanting to purchase glasses, there is a similar protocol in place to ensure safe interaction with the cleaning of frames and minimal contact with our optical team. Please follow their direction if eyewear is needed.

If you have any questions or concerns, please don’t hesitate to call us. We are currently working an abbreviated schedule with limited staff available from 10-5 Monday-Friday.

Thank you for your patience and cooperation,

Your Crystal Vision Clinic Eye Care Team