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Patient Representative

Emma Boehler

Emma Boehler is a Crystal native who enjoys greeting patients from our community each day! She also assists patients in our Optical department. Prior to joining Crystal Vision Clinic, Emma worked in nutrition services for Robbinsdale area schools. When Emma is not at work, she enjoys traveling and spending time with her family and many pets- four cats, two bunnies and four chickens!

Tracy Dokken Beard

Tracy Dokken Beard greets patients with a warm friendly welcome and monitors patient flow to keep things running smoothly. Crystal Vision is her first experience in the optical world. She was previously a server. When not working, Tracy enjoys music of all kinds, singing and her chihuahuas!

Cindy Castruita-Ontiveros

Cindy Castruita-Ontiveros welcomes patients with a smile as they check in at our front desk. Crystal Vision is her first experience in the optical world. She was previously a middle school Spanish teacher. She enjoys welcoming people to the clinic and working with fabulous co-workers. Outside of work, Cindy is a talented singer, and she is raising an Australian Shepherd puppy!

Nicole

Nicole helps keep the clinic running smoothly as a front desk receptionist. Prior to working at Crystal Vision, she worked as a loan assistant and new accounts teller. She is enjoying helping our patients. When she is not at work, she enjoys decorating her house and doing yardwork.

Ali Nila

Ali Nila is working in the optical field for the first time in our clinic. Prior to this job, she worked as a therapist. She enjoys getting to know new people each day. Outside of work, Ali enjoys kayaking and exploring Minnesota’s lakes. She also speaks Spanish.

Taylor LaFave

Taylor LaFave has a bachelor’s degree in psychology and has worked in the optical field for two years. What she enjoys about her job is the people! She says both her co-workers and the patients are amazing and kind. Outside of work, Taylor enjoys using and sharing Young Living products and hanging out with her dog Titan.

Lori Temp

Lori Temp is a people person and a greeter extraordinaire! She enjoys her daily interactions with people at the clinic in many different capacities throughout the day. She was a teacher and Children’s Ministry Director before joining our staff. Outside of work, Lori is a wife, mother, and grandma to four beautiful grandchildren.

Dear valued patient,

We take our commitment to keeping our patients and team safe and healthy inthe midst of this COVID-19 pandemic very seriously. We want to share our plan to comply with social distancing guidelines for your upcoming appointment. Please carefully read the steps below and follow our direction when you arrive. Our team will all be wearing masks and we ask that you bring one with you to wear during your visit (for everyone’s safety, we are requiring staff and patients to wear masks).

We ask patients to complete necessary paperwork online if possible. Click here to access the forms. You may also choose to text a photo of your insurance card and photo ID to the clinic at 763-537-3213.

When you arrive for your appointment, enter the main doors and wait in the front alcove until a staff member greets you. Our front desk team will ask you general health questions to rule out the presence of COVID-19 symptoms.

We are asking that only the patient enter the building for the exam. (Exceptions: Children under 18 may be accompanied by one guardian, and adults with special needs may be accompanied by one caretaker.)

When you enter the building:

Staff will ask you to use hand sanitizer and then you will complete any necessary paperwork that you were not able to complete online, and we will make copies of your insurance card and photo ID if you did not text a picture of them to us.

Prior to seeing your doctor, a technician will escort you to a pre-testing room where you will be asked to wash your hands. We ask that you follow the CDC’s recommendation of washing your hands thoroughly, for a full 20seconds, with soap and water.

Rest assured that every surface and every piece of equipment you come into contact with has been sanitized prior to the arrival of each and every patient entering our practice, and it will be cleaned again as you exit each area.

The team will be frequently washing their hands between interactions as per our usual protocol, and you’ll also see hand sanitizer throughout the practice for your use, as well.

Optical – Shopping for Glasses, Adjustments and Repairs, and Glasses Pick-up

We are scheduling appointments for all optical needs. Please call the clinic at 763-537-3213 to schedule your appointment.

When you are shopping for glasses, one of our ABO certified opticians will ask you to be seated at a station where you will discuss your needs, likes and dislikes. To ensure social distancing, the optician will bring frames to you so you can try them on at the station. The optician will continue to bring frames to you until you find the perfect pair!

We sterilize every frame a patient touches in a UV Cleaning Unit after a shopping appointment so you can be assured any frame you try on has been sanitized prior to your visit.

If you have any questions or concerns, please don’t hesitate to call us. We look forward to seeing you!

Thank you for your patience and cooperation,

Your Crystal Vision Clinic Eye Care Team

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We sterilize every frame a patient touches in a UV Cleaning Unit after each shopping appointment so you can be assured any frame you try on has been sanitized prior to your visit.