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Eye Emergencies (Pink/Red Eyes)

Person with Something in Her Eye

Red, Pink or Sore Eyes?

We are ready to look after ALL of your eye care needs in one location. In addition to the services you already rely on us for such as routine eye exams, contact lenses, designer frames and eyeglasses – think of your Optometrist first for:

  • sore, red, or itchy eyes
  • treatment of “pink eye” and other bacterial infections
  • removal of foreign bodies from the eye (such as wood or metal)
  • treatment of eye allergies or burns
  • emergency eye care

This is convenient and cost effective for your whole family and you can be sure you are receiving the attention of an eye care specialist.

Eye Emergencies

We are always willing to help, should you ever experience an eye emergency. Our office provides emergency services for eye infections, eye injuries and other eye urgencies. State of the art equipment allows us to examine the front surface of the eye and also digitally scan inside the eye for infection or damage. We accommodate many eye emergencies such as:

  • Eye infections
  • Foreign materials stuck in the eyes
  • Eye trauma
  • Scratched eyes
  • Sudden loss of vision in one or both eyes
  • Flashes of light in the vision
  • “Floaters” in the vision
  • Red or painful eyes
  • Dislodged contact lenses
  • Uncomfortable, itchy, or irritated eyes

Studies have shown that an overwhelming number of emergency room visits could have been treated by an optometrist. These ranged from foreign bodies to severe eye allergies to eye infections as the most common reasons for emergency room visits. It is not always necessary to go to an emergency room for eye emergencies. Optometrists are equipped to treat the majority of eye emergencies.

We understand the importance of eye care when you encounter symptoms such as those listed above. These are signs that an immediate evaluation or consultation is necessary – please call us to set one up if you are experiencing an eye emergency of any kind.

Foreign Bodies

A foreign body is something such as an eyelash, sawdust, sand, or dirt can that gets into the eyes. The main symptom is irritation or pain. Depending on what it is and how the injury happened, the foreign body may pierce the eye and cause serious injury or it may simply go away with no long-term problem.

The foreign object may set off an inflammatory cascade, resulting in dilation of the surrounding vessels and subsequent edema of the lids, conjunctiva, and cornea. If not removed, a foreign body can cause infection.

If anything is stuck in your eye for more than a period of a couple of hours, you must immediately cease all attempts to remove it yourself. Keep in mind that the eyes are an extremely delicate organ and any attempts to try anything extraordinary with them can only have negative and adverse results. If the foreign body you are talking about is not bothering you too much, then you are advised to visit an eye doctor to take care of it. If not you may need to call to emergency service of your region.

How Can An Eye Doctor Help?

If there is a foreign body in your eye, such as a piece of grit, your eye doctor may try and remove it. They will put anesthetic eye drops in your eye first, in order to numb it and prevent any pain.

If the foreign body is easy to get to, it may be possible to remove it by simply rinsing your eye with water, or by wiping it away with a cotton wool bud or triangle of card. However, if this is unsuccessful, your eye doctor may try and remove the foreign body by lifting it out with the tip of a small metal instrument.

The foreign body could be stuck underneath your upper eyelid, especially if you can feel something there, or you have scratches or grazes (abrasions) on the top half of the transparent outer layer of your eye (cornea). If this is the case, it may be necessary to gently turn your eyelid inside out in order to remove the foreign body.

Once the anesthetic eye drops have worn off, your eye may feel a bit uncomfortable until your abrasion heals.

Whatever is happening with your eyes or if you suffer or even suspect that a foreign body has penetrated the outer eye layer better go without delay to the nearest treatment center. Doing nothing can lead to loss of vision, premature cataracts and damage to the retina so do not take any chances, delay is dangerous.

Dear valued patient,

We take our commitment to keeping our patients and team safe and healthy inthe midst of this COVID-19 pandemic very seriously. We want to share our plan to comply with social distancing guidelines for your upcoming appointment. Please carefully read the steps below and follow our direction when you arrive. Our team will all be wearing masks and we ask that you bring one with you to wear during your visit (for everyone’s safety, we are requiring staff and patients to wear masks).

We ask patients to complete necessary paperwork online if possible. Click here to access the forms. You may also choose to text a photo of your insurance card and photo ID to the clinic at 763-537-3213.

When you arrive for your appointment, enter the main doors and wait in the front alcove until a staff member greets you. Our front desk team will ask you general health questions to rule out the presence of COVID-19 symptoms.

We are asking that only the patient enter the building for the exam. (Exceptions: Children under 18 may be accompanied by one guardian, and adults with special needs may be accompanied by one caretaker.)

When you enter the building:

Staff will ask you to use hand sanitizer and then you will complete any necessary paperwork that you were not able to complete online, and we will make copies of your insurance card and photo ID if you did not text a picture of them to us.

Prior to seeing your doctor, a technician will escort you to a pre-testing room where you will be asked to wash your hands. We ask that you follow the CDC’s recommendation of washing your hands thoroughly, for a full 20seconds, with soap and water.

Rest assured that every surface and every piece of equipment you come into contact with has been sanitized prior to the arrival of each and every patient entering our practice, and it will be cleaned again as you exit each area.

The team will be frequently washing their hands between interactions as per our usual protocol, and you’ll also see hand sanitizer throughout the practice for your use, as well.

Optical – Shopping for Glasses, Adjustments and Repairs, and Glasses Pick-up

We are scheduling appointments for all optical needs. Please call the clinic at 763-537-3213 to schedule your appointment.

When you are shopping for glasses, one of our ABO certified opticians will ask you to be seated at a station where you will discuss your needs, likes and dislikes. To ensure social distancing, the optician will bring frames to you so you can try them on at the station. The optician will continue to bring frames to you until you find the perfect pair!

We sterilize every frame a patient touches in a UV Cleaning Unit after a shopping appointment so you can be assured any frame you try on has been sanitized prior to your visit.

If you have any questions or concerns, please don’t hesitate to call us. We look forward to seeing you!

Thank you for your patience and cooperation,

Your Crystal Vision Clinic Eye Care Team

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We sterilize every frame a patient touches in a UV Cleaning Unit after each shopping appointment so you can be assured any frame you try on has been sanitized prior to your visit.